Items returned within 14 days of their original shipment date, in new condition (unworn, in original packaging, and with all tags attached), are eligible for a full refund. In the event of a manufacturing defect, items returned within 14 days will also be eligible for a full refund. Size exchanges will be honored provided the requested size is still available. Please note: Shipping and handling fees are non-refundable. International orders (outside the U.S.) are not eligible for return or exchange. Orders returned due to an incorrect or incomplete address will be refunded minus a 20% restocking fee. To initiate a return or exchange, contact info@youvebeenstartruc.com before sending your package. Any packages sent without prior authorization will not be accepted.